Frequently Asked Questions

Find what you need in our searchable FAQ.


How will I know when my requested items are available?

 

When your item arrives, the Library will send a message to your NEIU e-mail account. You may also log into Your Library Account to view the status of your book requests from I-Share libraries or ILLiad Interlibrary Loan to view the status of your book requests from libraries that are not I-Share members and your article requests.